INFORMATION OF INTEREST FOR YOUR HOLIDAYS TO L’ESTARTIT AND PALS

From the city councils, it has been decided that there will be no reservation of hours or limits by zones on the beaches of L’Estartit and Pals, as they are so wide and long. You can therefore enjoy the beach without worrying about reserving an hour and a place.

The community pools will be open and can be used without time restrictions.

All bathers are requested to respect both at the beach and the community pools, the safety distance of 1.5 m with other people.

It is not mandatory to wear a mask on the beach or in the pools as long as this safety distance is respected.

 

BOOKING POLITIES DURING COVID

In view of the exceptional situation we are experiencing due to the COVID19 virus, we offer the following options for your reservation with us (when you have paid the 40% deposit as guarantee)

  • We maintain your reservation, but we do not ask you for payment of the remaining amount.
  • If you can come (the borders are open) we will then ask you to pay the remaining amount on arrival by credit card or 48 hours before your arrival by bank transfer.
  • If you cannot come to the rental because the borders are closed, we offer you the following options:
    • Refund the deposit paid
    • Issue a voucher equivalent to the deposit paid for a future stay (valid until 30/12/2022)

From Plus Costa Brava, we have taken measures to guarantee you a good stay during your holidays. To do so, we will apply the following rules:

 

  • The rental will not be re-let the day before your arrival and after your departure. This gives us 48 hours to ventilate the entire property, disinfect the sofas and curtains, change the bed and pillow protectors and the cushions of the sofas.
  • Carpets and bedspreads will be removed.
  • The blankets will be removed. If you want a blanket, just ask us, and we’ll bring you a clean & disinfected one.
  • All our household linen will be washed at 60º and disinfected at each change.
  • The dishes and the kitchen utensils will be washed in the dishwasher at 60º before your arrival.
  • Our cleaning and reception staff will be equipped with gloves and mask all the time.